RETURNS & REFUNDS
Our return policy is effective for [NUMBER OF DAYS] since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to [YOUR SUPPORT EMAIL ADDRESS] with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after NUMBER OF DAYS] will be politely declined. We hope you understand. If [NUMBER OF DAYS] have gone by since your order has been delivered, unfortunately we can't offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
